We're a small team and we read every message. If something isn't working, you have a question, or you'd like to suggest an improvement, get in touch and we'll help.
Email: support@exasoftlab.com
We aim to reply within 2 business days. Include the app name, your device model and iOS version, and what you were doing when the problem happened.
Clarity is a goal-planning app for iPhone. Set goals, break them into milestones and action items, plan your day, and get reminders at the right time.
Get help from inside the app: open Profile → Help & Support.
Subscriptions are billed and managed by Apple. To change or cancel, open Settings → your name → Subscriptions on your iPhone, or visit apps.apple.com/account/subscriptions. Cancelling stops the next renewal; you keep access until the end of the current period.
Sign in with the same Apple ID you purchased with, then tap Restore Purchases at the bottom of the subscription screen that appears when the app asks you to subscribe.
Refunds for App Store purchases are handled by Apple. Request one at reportaproblem.apple.com.
In the app, go to Profile → Delete Account. This permanently deletes your account and all of your data. You can also email us at support@exasoftlab.com and we will delete it for you. See our Privacy Policy for details on retention.
Check that notifications are allowed for the app in Settings → Notifications, and that the reminder options are turned on in Profile → Notification preferences inside the app. If reminders still don't arrive, email us and we'll look into it.
For partnerships, press, or careers, email founder@exasoftlab.com.